We have added the ability to reorder email templates. I know to some of you that may not sound like much, but if you have a lot of email templates, the default settings aren’t so awesome. 

The way the email templates worked before, is in the Settings section, email templates were in order based on when they were created. When you sent an email, it was in alpha order based on the label.

You asked for some organization, and we came through for you!

This is account wide, and since regular users can’t see all of the email templates in the settings, I would recommend that an admin make the changes. 

To reorder the email templates, 

  1. Go into your Settings
  2. Select Email Templates over on the right side of the page.
  3. Look on the left side of the page, you will see the 3 line icon next to the template name. 
  4. Click and drag that template to where you want it to go. Everything autosaves as you move things around.

Thank you to EVERYONE that made this suggestion. We can only make karma as great as what you recommend. So if you have any recommendations about how we can improve karma, please let the support team know, and we’ll see if we can’t make that happen for you. 

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