My user didn't get the email invitation to activate their account. What do I do?

If your newly added user didn't get the invite to activate the account, first check to make sure you added the correct email address for the user. If that is correct, you can manually active the account yourself.

Go to Settings > Users.

Find their name in the list, and click the link for Manually Activate. Give the user a password, and then click Save

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us