Verifying Your Domain
If you're interested in using karmaCRM or karmaSpeaker's automated email campaign feature, you're in the right place! Follow the steps below to verify your domain, so you can get started.
Please note that, if you have a Gmail address (similar to [email protected]) only, you will not be able to use this feature and should stop here. Google is a shared domain, so you would not be able to claim ownership to (and therefore verify) your domain.
GETTING STARTED IN KARMA
- First, click "More" in the top navigation bar and click on "Campaigns" in the menu that drops down.
- On the page that opens, enter your email into the box provided for your business email address.
- After you've entered your business email address, you'll be asked to add a TXT record to your DNS, your domain.
ADDING A "TXT" RECORD TO YOUR DNS SETTINGS
To do this, start by going to your respective domain source (GSuite, GoDaddy, etc.) and navigating to your DNS settings. You want to look for the section where you can add records to your DNS. The following screenshots show what this looks like in a few common domain sources:
GO DADDY
NAME CHEAP
NAME.COM
There, all you have to do is add a TXT record, paste the text in for the hostname (shown in the left box in the image below) into the "Hostname" box of your DNS settings, and paste the text for the value (shown on the right in the image below) into the "Value" box of your DNS settings.
Make sure, when you paste the hostname into your DNS settings, to delete the URL at the end of the "Hostname" value from karma. In the example image above, for example, we would only paste "scph0419._domainkey" into our DNS settings.
WRAPPING THINGS UP
Please note that the domain verification can take anywhere from 24-48 hours to complete, depending on the domain source.
If you are unsure where to access the DNS settings of your domain or if your domain verification fails, please contact your domain source directly, for more details.
While we are happy to help where we can, we won't be able to give you as detailed a walk-through as they would. 🙂 That said, the following links provide some domain-specific tutorials, in the event that you need additional explanation: